Purpose of the role:
As a Manager, you will provide oversight, day-to-day management, and cohesive leadership to the Trust team. You will be responsible for liaising with the team on all day-to-day matters within the scope of their duties and facilitate staff development through guidance, training, and performance feedback.
Responsibilities:
- Maintain a high level of client service and appropriate levels of client relationship
- Assist with group organisation and the control of workflows, working with Directors and other Managers to ensure work is carried out in an orderly and timely fashion, driving the pace of the team’s work
- Be involved with complex and bespoke services provided to clients, ensuring that risks are properly identified, and appropriate action plans are put in place to mitigate the risks associated
- Overall responsibility for a team of individuals who administer a complex portfolio of fiduciary entities
- Ensure all correspondence and other communication is attended to professionally and promptly to ensure a consistently high standard of service
- Work with the team to ensure that the firms KPI’s are met by the individual team members in line with objectives set within performance reviews
Skills required:
- Qualified in STEP, CGI, ACCA or similar professional qualification, or working towards the same
- Be proactive and forward-thinking with the ability to deal with tasks independently and use your initiative
- Excellent organisational and communication skills
- Proven experience and ability to lead and motivate a team and assist with training and development of staff