Purpose of the role:
You will be an integral part of ensuring delivery of excellent client service and ensuring that core administration tasks are all dealt with accurately and efficiently at all times. You will work as a team, ensuring goals and standards are met, collaborating closely with each other and with Client Management in ensuring the structures, data and other records are maintained in good order.
Responsibilities:
- Completion of core workflows in line with established procedures to underpin accuracy and consistency in the management of the client structures
- Adherence to key performance indicator standards in the execution of all tasks and early escalation should the risk of backlog building/other issues appear
- Client/structure data management in a timely manner as required; accuracy of core data being critical to the service standards
- Gathering and progressing documentation in relation to bank account opening on behalf of the client structures we maintain
- Timely and accurate payment processing in line with policy and procedure, with particular concern for the rules around AML, sanctions and CFT
- Close collaboration with and support to Client Management, delivering specific administrative tasks required in meeting client or business needs
Skills required:
- Good awareness of KYC, AML, CFT and GDPR requirements
- Good knowledge of and experience of working with NavOne
- Good knowledge of doc. management principles and core MS Office apps