Purpose of the role:
You will be part of the Global Operations team, working within Business Solutions. You will support the team by providing up-to-date training on operational change, process improvements and IT initiatives, to enable the team to focus on delivering system and operational solutions to the business.
Responsibilities:
- Take responsibility for the management of system training, dovetailing this with Policies and Procedures, where required
- Design and create, in collaboration with the technical and business teams, all relevant training materials and course programmes necessary to deliver system learning effectively to our users
- Design and create system-guidance notes to be used alongside and complementary to the training materials
Requirements:
- Ability to work under own initiative to manage and deliver training programmes to a high standard, drawing on a sound knowledge of the global trust and corporate services industry.
- It is essential for the role holder to be able to demonstrate a good understanding of technology related solutions.
- It is essential for the role holder to be able to demonstrate a good understanding of technology related solutions.