Purpose of the role:
You will assist the Training team in the coordination and scheduling of Group wide training and development initiatives, including course administration, production of support materials, student registrations and producing management reports. You will need to have the ability to manage and coordinate multiple tasks.
Responsibilities:
- Input and maintain Academy calendar of courses and events within the learning management system
- Book training courses and venues in line with Annual Training Plan
- Ensure the availability of Course Outlines for all courses booked include course objectives and measurement of outcomes
- Proactively communicate with all stakeholders to advertise course content, suitability, and availability
- Monitor course bookings to ensure course places are maximised
- Prepare intranet announcements to keep all stakeholders informed
- Take responsibility for daily administrative tasks such as: -
- Room preparation
- Calendar invitations
- Equipment and catering as required
- Greet training provider
- Monitor attendance and follow up where necessary, including requesting feedback from attendees and providers as appropriate
- Act as a point of contact for employees commencing or continuing with professional qualifications, including liaising with service providers to ensure all students are fully supported as they progress within their exams
- Prepare Training Contracts for employees embarking on a Professional Qualification and other correspondence throughout the student journey
Skills required:
- Excellent oral and written communication skills, including experience with Microsoft tools such as Outlook, Excel and PowerPoint
- Ability to coordinate, schedule and administer detailed, time-sensitive activities and arrangements for a significant, comprehensive Group-wide training and development programme
- Strong data entry skills, attention to detail and accuracy
- Strong team player with excellent relationship skills and the ability to manage relations at all levels