Purpose of the role:
As the Specialist, you will be responsible for managing services for Managed Security Service customers.
Responsiblities:
- Oversee that the team follows published SOC policies and procedures
- Work alongside subject matter experts across the Managed Security Service portfolio and be able to clearly articulate deliverables, limitations, feasibility, etc.
- The configuration, tuning and maintenance of SOC tools to improve detective capability and building re-usable visualisations/dashboards for security alert triage, threat hunting and similar use cases, etc.
- Develop Standard Operating Procedures (SOPs) and use cases for monitoring and handling different types of security events
- Threat intelligence gathering to ensure that detection methods are effective against current threats
- Hunt for suspicious activity based on anomalous activity.
- Handling events as part of the Security Incident Management Process
- Work with both internal and external partners to investigate and advise on security incidents and anomalies
Skills required:
- Strong technical skills, knowledge and understanding of the Services portfolio, IT Applications, Networking and infrastructure
- Excellent analytical and problem-solving skills
- Demonstrable ability to think beyond the immediate situation and use critical thinking, context and judgment in the analysis of complex data sets and events
- Ability to work under pressure including crisis situations while maintaining a high degree of attention to detail
- Strong collaborative skills