Purpose of the role:
In this role, you will be responsible for the high performance, smooth running, support and maintenance of a firms global operations.
Responsibilities:
- Ensure the services (and relevant infrastructure) that are within your remit are performing in a manner that meets organisational requirements
- Ensure any necessary remedial action is carried out in line with the firm's expectations
- Help shape, develop and refine operational processes to improve confidentiality, integrity and availability
- Ensure all servers and infrastructure components are kept up-to-date with necessary operating system and infrastructure related security updates
- Work with other IT teams to report and resolve software, hardware and operational problems
- Be capable of recovering key technologies in the event of a BC or DR scenario
Skills required:
- Proven track record in similar organisations supporting a medium sized business
- Knowledge and understanding of Microsoft Active Directory and Windows Server operating systems (Server 2019, 2016, 2012)
- Intermediate level knowledge in messaging (Microsoft Exchange, Mimecast, Egress)
- Intermediate level knowledge of server virtualisation (VMware vSphere, ESXi, Site Recovery Manager)