Purpose of the role:
In this role you will be responsible for delivering a first class administrative service to a varied portfolio of clients. You will be responsible for maintaining and enhancing client relationships on your own portfolio. You will also supervise and develop junior team members.
Responsibilities:
- Administration of a varied portfolio of clients, in accordance with procedures
- Liaising with clients on day to day matters
- Responsibility for the maintenance of statutory books for own portfolio
- Responsibility for client appropriate regulatory documentation (including where appropriate NRL returns and HMRC filings)
- Delegate payment instructions for own clients to more junior staff - as appropriate
- Review payment instructions prepared by more junior staff
- Understand the different requirements/process for payments for high risk clients
- Delegate monitoring of receipt for own clients to more junior staff - as appropriate
- Analyse WIP for own clients
- Prepare BCF (Billing Control Forms)
- Send out invoices to clients - delegating as appropriate
- Settling invoices - delegating as appropriate
- Monitor and manage aged debts
Skills required:
- Table 5 Qualification
- Sound academic background
- Studying for or a willingness to study for: -
- ICSA Diploma
- STEP Diploma
- Diploma in Fund Administration
- Any other Table 4 qualification
- 4 years relevant industry administration experience with at least 3 years’ experience in running own portfolio, preferably with exposure to corporate clients
- Experience of developing and coaching others on a one to one basis