Purpose of the role:
You will work as part of the Investor Services team to ensure timely response to investor queries, maintaining the integrity of data and record-keeping within their core systems. You will liaise directly with the Client, Investors and their representatives. This role will involve both administration and accounting work within the team.
Responsibilities:
- Liaise with investors and clients to deal with and resolve any investors queries, requests or requirements
- Monitor the dedicated investor query mailboxes to ensure that all enquiries and change requests are promptly handled
- Carry out the upload of reporting and notices onto the portal platform and send out via email
- Liaise with the Fund Administration teams and ensure that the sending out of quarterly investor reports, drawdown and distribution notices, capital statements, quarterly reporting and other ad hoc correspondence to investors is done accurately and correctly
- Help ensure that all letters and deliverables are diarised and controls put in place
Skills required:
- Sound problem-solving skills
- Confident working with different systems
- Good time management skills
- Good prioritization skills to deal with a high volume of time-sensitive tasks quickly and appropriately
- Work collaboratively and effectively with other teams within BP2S
- Excellent attention to detail and organizational skills
- Prior experience of PE and fund administration
- A recognised accountancy qualification (e.g. ACCA/ACA)