Purpose of the role:
As the Quality Assurance Analyst, you will provide comprehensive and confidential quality assurance analysis of the Client On-Boarding Unit (COU), Business Review Unit (BRU) and the Periodic Review Unit (PRU) based in Europe, the Caribbean and Asia .
Responsibilities:
- Carry out quality checks each quarter on a sample of new business that has been accepted by fiduciary business and the law firm. Ensuring the on-boarding process has followed internal policy and procedures in relation to CDD, screening and the risk assessment
- Work closely with the RegOps Managers to identify the frequency and volume of QA testing per Administrator
- Provide immediate feedback, coaching and support where development areas are identified and/or remediation work is required
- Prepare reports for each jurisdiction on QA testing findings and make recommendations for training and any remediation
- Present training sessions for the COU, PRU and BRU to make them aware of any trends in quality issues and ensure they are aware of the latest requirements per internal policies and procedures
Skills required:
- Minimum of 3 years' experience working in a compliance and/or client due diligence environment
- Solid understanding of the regulatory requirements affecting law firms and trust company business
- Hold an AML certificate or similar equivalent