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Network & Communications Engineer

Purpose of the role:

Our client is looking for a self-motivated individual who is able to work under their own initiative and with the minimum of supervision providing 1st and 2nd line support to their ever-increasing customer base.

Responsibilities:

  • Dealing with all sorts of Networking issues, routing, switching, firewalls, wireless, etc. across multi-vendor equipment
  • Service calls for client problems will be allocated by the Response Desk
  • Working with other departments for resolution of client problems
  • Project work for installation of new equipment/solutions for customers
  • You will be required to be part of a 24 x 7 support rota
  • Varied client base, ranging from small home office solutions to large multi-national organisations

Skills required:

  • CCNA or similar is required (or a demonstrable experience)
  • CCNP or similar would be beneficial (or currently working towards)
  • Good analytical, conceptual and problem solving skills to evaluate business problems and apply technology knowledge to identify appropriate solutions
  • Knowledge of computers to operative effectively with computer hardware such as general server, cloud, midrange, network and desktop technologies; computer software includes, MS Office Suite and Outlook
  • You will need to be confident in use of IT and in particular Network and Communication systems and protocols
 

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