About the role:
The ideal candidate will manage and develop a team of administrators in providing expert administration services in order to manage the more complex requirements of client's affairs, working closely with the Associate Director / Director and other members of the team to maintain and grow relationships.
Key responsibilities:
- Manage the formation and ongoing administration of a portfolio of clients with more complex requirements, working closely with the Associate Director/Director and other managers in the team
- Act as a higher authority on day-to-day administration queries and as 4-eyes review, ensuring that company policy and professional guidelines are adhered to and that a professional quality service is provided to clients and outside contacts
- Absolute devotion to data integrity with attention to detail in all activity, with particular focus on utilising the systems to their maximum potential to drive efficiency and client service
Key skills and experience:
- A strong background in administration services with at least 6 years relevant experience
- Considerable practical experience, supported by a relevant professional qualification such as CGI or STEP
- Ability to provide sound and commercial advice
- You'll have a high level of attention to detail, excellent written and verbal communication and be motivated to achieve excellence for the client and team, producing the best results in our changing environment. Excellent written and verbal communication
- A strong working knowledge of Viewpoint would be advantageous