Purpose of the role:
This role sits within our client's Investor Relations Team. You will manage the investor services team including timely response to investor queries, coordinating accounting and administration queries from investors. You will also coordinate with internal Administration and Accounting teams across the Fund Administration department.
Responsibilities:
- Manage the team, including communication to investors and clients to deal with and resolve any investors queries, requests, or requirements
- Make sure the team promptly handle any enquiries and change requests via Outlook and their in-house query management system
- Supervise and review the upload of investor reporting and notices to a relevant portal platform, ensuring that investor communications are sent out in a timely and accurate manner
- Cooperate with the Fund Administration teams to ensure sending out of quarterly investor reports, drawdown and distribution notices, capital statements, quarterly reporting and other ad hoc correspondence to investors is done accurately and correctly
- Ensure investor accounting queries are dealt with in a timely manner and liaise with the relevant Fund accounting teams across the Fund Administration department
- Coordinate and assist with investor accounting queries, liaising with the various Fund Accounting teams
- Assist with investor tax reporting
Skills required:
- Have excellent working knowledge of fund accounting practices and standards, particularly IFRS, UK GAAP, and US GAAP
- Have excellent delegation and time management skills with the ability to prioritise a high volume of time-sensitive tasks quickly and appropriately
- Experience within the finance industry and specifical experience in private equity fund accounting preparation
- Experience in people management
- A recognised accountancy qualification (e.g. ACCA/ACA)
- Previous experience in a managerial capacity
- Experience in working with other private equity fund administrators working on the same fund structures who may be operating outside of Jersey, including Luxembourg