About the role:
The purpose of the Manager role is to provide a high quality administrative service to a complex portfolio of client structures. Typically, this will entail undertaking a primary client relationship role with a number of significant clients and intermediaries. The Manager will be responsible for the management and development of a team of Officers and Administrators and contribute towards business development.
Responsibilities:
- Actively contribute to initiatives to improve processes to drive operational excellence.
- Administer a complex and varied portfolio of clients requiring a more senior level of technical ability and provide support to the Directors and more junior staff within the team.
- Liaise closely with Team Members, ensuring any business opportunities are identified and followed up.
- Manage a Client Administration Team who have overall responsibility for the administration of a Client Portfolio.
- Ensure appropriate allocation of clients within the team and ensure clear cover in place in connection with absences.
Skills, knowledge & experience:
- Builds effective Teams – Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
- Develops Talent – Developing people to meet both their career goals and the Organisation’s goals.
- Directs Work – Providing direction, delegating and removing obstacles to get work done.
- Thorough understanding of industry best practice in relation to Trust and Company administration.
- Minimum of 7 years relevant industry experience.
- ICSA or STEP Diploma qualified or relevant professional qualification.