About the role:
To be responsible for the effective and efficient administration of a more complex portfolio of clients, dealing with clients & intermediaries on a daily basis.
Responsibilities:
- Provide technical and managerial support to your team mentoring them in their roles and ensuring that the team functions cohesively and in a client centric way.
- Encourage staff to develop long term relationships with profitable clients.
- Client administration issues should generally be handled by the appropriate administrator within the team and you are not expected to handle such issues on their behalf.
- They carry out their duties (as described in their job description) in an efficient and effective manner i.e. reviewing team’s work on a regular basis.
- The work produced by your team is of the highest standards.
Skills, knowledge & expertise:
The post holder should have a minimum of 10 years’ experience in fiduciary services.