About the role:
To carry out a range of client administration activities under the supervision of a Client Officer / Senior Client Officer.
Responsibilities:
- Assist Client Officers / Senior Client Officers with the management of their case loads;
- Assist administrators with routine client enquiries both over the phone and via written communication;
- Assist administrators in monitoring of WIP and Key Performance Indicators;
Requirements:
- Preparation of board packs, draft minutes and documentation;
- Be proactive in recognising and pursuing opportunities for improving procedures and controls;
- Record time spent on different client matters accurately via Navision;