Purpose of the role:
To carry out a range of client administration activities under the supervision of a Client Officer / Senior Client Officer.
Responsibilities:
- Assist Client Officers / Senior Client Officers with the management of their case loads
- Assist administrators with routine client enquiries both over the phone and via written communication
- Assist administrators in monitoring of WIP and Key Performance Indicators
Skills required:
- A good academic record with at least 5 GCSE’s grade 5-9 (A-C) or above including English and Mathematics
- Good organisation and time management skills
- Good communication skills