Purpose of the role:
To work directly with the business to ensure that support requests are managed in line with the priorities across the supported jurisdictions.
Responsibilities:
- Support the delivery of developments for active projects and group objectives
- Ongoing development of enhancements to existing platforms
- Support day-to-day requests received from the business
- Ensure completion of overnight platform processing
- Escalate unresolved issues and risks to the Head of Information Management Development on a timely basis
- Work with the Head of Information Management Development to manage IM deliverables outside of those directly requested by the business
- Work with the Head of Information Management Development to plan for future development activity in the team and work toward ensuring adequate resource is in place to deliver on the forecast activity
Skills required:
- 4 + years relevant experience
- Data modelling
- Data processing
- Data warehousing methodologies
- Reporting and analytics