Purpose of the role:
To be responsible for providing high quality, accurate and efficient general HR administrative support across all areas of HR. Includes undertaking a range of administrative duties, following processes and managing HR data and systems to ensure accuracy always.
Responsibilities:
- Act as a first point of contact for the HR team and take responsibility for answering queries over the telephone, face to face and via email from employees and the business, escalating where appropriate
- Ensure an up-to date bank of document templates to support the HR function are maintained
- Maintaining and updating policies, procedures and letter templates
- Reviewing and ensuring that HR maintains accurate and up to date information on HR intranet page
- Supporting investigations, disciplinary or grievance hearings as a note taker, when required