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Head of Client On-Boarding Unit

Purpose of the role:

This role works closely with the Group's Risk & Compliance Teams to help ensure that employees adhere to the regulatory obligations and conform to industry leading practices and professional standards.

Responsibilities:

  • Closely managing the well-being and workload of the COU and BRU
  • Responsible for the delivery of processing of high volumes of matters at a high degree of accuracy
  • Build strong relationships by working closely with the respective Service Line Heads, Risk & Compliance function, Directors and Senior Management tonsure a strong knowledge of and adherence to the client acceptance and KYC policies and procedures
  • Manage the delivery of operational efficiencies in internal client onboarding processes, to drive both accuracy of process execution and capture of data quality within core systems
  • Identify and implement the new technologies that create efficiencies, accuracies and a high calibre client experience (i.e. where feasible, software solutions to automate repetitive/manual activities)

Skills required:

  • Strong experience of driving process efficiency and ensuring adherence through user interface design
  • Experience in Programme/Project Management would be a benefit
  • At least 7 years relevant experience in the Financial Services Sector, preferably with a Corporate Services and/or Legal provider
  • Industry recognised compliance, KYC or risk qualification
  • Excellent knowledge and awareness of AML/CFT risk assessment and mitigation tools
  • Excellent knowledge of Cayman/ Hong Kong/ BVI/ Jersey/Guernsey/Luxembourg regulatory and legal requirements with respect to client onboarding and risk management
 

Risk & Compliance

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