Purpose of the role:
You will oversee the effective management of a team/division, ensuring a professional and comprehensive administration service is provided to existing and prospective clients and in line with strategic objectives set by the Group Board.
Responsibilities:
- Overall responsibility for the department’s management of an extensive and varied portfolio of clients through appropriate allocation of clients within the team and the monitoring of quality and accurate administration
- Jointly responsible for the success of the business - able to strategically plan and proactively direct the administration function for the Group
- To deliver and integrate initiatives to promote the achievement of optimum operational, financial and business performance
- Manage performance against agreed targets and budgets, thus ensuring the division’s budgetary and performance targets are achieved and the division’s KPIs are maintained as defined for financial, management and risk or as required by the Group
- Through effective analysis and management of the division and its resulting performance, ensure knowledge gained is factored into the planning of the division’s strategy, resources and procedures
Skills required:
- Ability to work in fast paced environment with multiple priorities
- Strong problem solving abilities
- Collaborative
- Qualified Trust Professional with relevant leadership experience - listed and/or professional/financial services experience essential