Purpose of the role:
Our client is looking for a 3 month Contractor to support the management of hits in order to investigate and establish if they are a “match” and coordinate appropriate responses accordingly.
Responsibilities:
- Investigating and assessing hits generated by the screening tool on a daily basis whilst managing workloads effectively and autonomously
- Referring hits to client-facing staff, where further information is required in order to fully assess the hit and following up accordingly and in a timely manner
- Recording results of hits, including rationales for decisions, clearly and concisely in the system
- Instigating appropriate actions in the event of a match, depending on the type of information identified and escalating where necessary
- Supporting the delivery of comprehensive and timely management reporting, providing analysis of trends and other key information
- Highlighting any system issues in a timely manner
- Proposing process improvements and efficiencies
- Building effective and collaborative relationships with the business and other relevant stakeholders
Skills required: