Purpose of the role:
In this role, you will be an integral part of ensuring delivery of excellent client service and ensuring that core administration tasks are all dealt with accurately and efficiently at all times
Responsibilities:
- Completion of core workflows in line with established procedures to underpin accuracy and consistency in the management of our client structures.
- Adherence to key performance indicator standards in the execution of all tasks and early escalation should the risk of backlog building/other issues appear.
- Client / structure data management in a timely manner as required; accuracy of core data being critical to the service standards we achieve.
- Gathering and progressing documentation in relation to bank account opening on behalf of the client structures we maintain.
- Timely and accurate payment processing in line with policy and procedure, with particular concern for the rules around AML, sanctions and CFT.
Skills required:
- Highly effective and adaptive interpersonal skills
- High quality communication (written/verbal) esp. when dealing with externals
- Collaborative team player
- Good awareness of KYC, AML, CFT and GDPR requirements