Purpose of the role:
The Client Administration Director is responsible for the supervision and day to day management of all aspects of administration and service for the trusts and companies (and other legal entities as appropriate) administered by the business and subsidiaries.
Responsibilities:
- Lead three trust administration teams, working closely with the Client Directors who will manage their team’s day to day, focussing on the development, maintenance and growth of a business ensuring high levels of client service, consistency, and operational efficiency of administration tasks
- Be a Board member of the business and subsidiaries, a member of the Trust Management Committee and as an ‘A’ signatory (or equivalent)
- Drive the achievement of the budget and new business targets through proactive onboarding of new client relationships and the ongoing management and development of existing client relationships
- Responsible for all aspects of administration and service for the trusts and companies administered by the company throughout the fiduciary lifecycle from initial client onboarding, ongoing reporting requirements and structure changes to termination and closure
Skills required:
- A minimum of 10 years’ experience in a similar role and previous experience of managing administration teams would be desirable
- Experience of working in a trust and company business environment with a strong technical understanding of all areas of client administration
- The ability to work accurately under pressure, independently, and communicate with clarity and purpose both in written and verbal forms, build strong relationships and credibility with key internal stakeholders