Purpose of the role:
To support with delivery of restructure of Private Wealth Service Delivery Team and embedding Operations Department to bring Jersey in line with new target operation model.
Responsibilities:
- Support with restructure of Private Client Service Delivery team and embedding Operations department model within all Client Sector teams
- Support with workflow mapping to determine resource requirements between Front and Middle office
- Production of Management Information, creation and maintenance of plans, action logs and issue tracking
- Support Senior Leadership team with general co-ordination and implementation of wider business strategy, including organisational restructuring, communications, system integration, process review
- Work closely with internal stakeholders on issues resolution and feedback co-ordination to improve operational efficiency
- Perform periodic or ad-hoc business analysis and data requests
- Assist in the implementation of the risk management framework and operational and control effectiveness
- Supervise and assist the deployment of staff training and adoption of target operating model
Skills required:
- Minimum 2 years’ experience in a similar role
- Appropriate change management qualifications such as Prince II
- Comprehensive knowledge of change management and operational effectiveness
- Good knowledge of the Jersey regulatory regime
- Ability to understand risk and process implications for a business
- Flexible approach with the ability to multi-task
- Communication, influencing and workload management skills
- To work effectively and pro-actively with colleagues as appropriate to daily tasks
- Strong Microsoft Office skills