Purpose of the role:
The purpose of this position is to oversee routine day-to-day support of teams using eFront.
Responsibilities:
- Act as a team lead, collaborating closely with client facing Administrators and Accountants using eFront to ensure the appropriate delivery of client service
- Act as a higher authority for recording static data and transactional data on to eFront
- Manage and review incoming requests to prioritise and delegate effectively
- Support teams with achieving their desired outputs for system reporting by leading the process and coordinating all relevant parties
- Prepare scoping documents to capture client’s bespoke reporting requirements
Skills required:
- Proven relevant experience supported by a relevant professional qualification (ACCA or ACA)
- Previous experience in people management
- Excellent interpersonal skills are required to develop close working relationships with colleagues, clients and business contacts
- Computer literacy, word processing and spread sheet skills are essential