About the role:

The role holder will be required to administer a varied client portfolio, under the supervision of a Manager/Senior Manager. They should be able to demonstrate a clear understanding of the client’s portfolio, including risk awareness, relationship management and contractual and statutory obligations and assist with the smooth running and management of the team.

Responsibilities:

• Administer, monitor and where required manage, a varied client portfolio within the timescales set and agreed, investigating and suggesting enhancements where necessary, ensuring timely and effective client care.

• Management of whole billing process for team, with a strong emphasis on recoverability, working in an efficient manner so as to minimise teams’ write-offs and maintain division’s KPIs.

• Review client structures, completing review process for clients’ entities, remaining aware of risk exposure, including the fulfilment of responsibilities under the review procedures.

Requirements:

• Excellent communication skills (both written and oral).

• High attention to detail.

• Completer / finisher.

• Mentor / guide junior team members

• Ability to work to tight deadlines.

• Preferred but not essential – Professional qualification (ACCA/ICSA/STEP).