Purpose of the role:
Administer a complex and varied portfolio of clients requiring a more senior level of technical ability and provide support to the Manager/Senior Manager and more junior staff within the team
Responsibilities:
- Support the Manager in identifying business opportunities and support with follow up actions as required
- Support the Manager in fostering both a client service mentality and strong business development culture at all levels within the team by representing personally the cultural values of the business and adapting to change impacts in a productive manner, thereby fostering a positive attitude within the team
- Support the Manager in managing a Client Administration Team who have overall responsibility for the administration of a Client Portfolio
Tasks:
- Act as a role model to implement a culture which supports the Group Values and ensure engagement and commitment to deliver excellent client service, operational effectiveness and efficiencies
- Actively support and perform in line with the Group initiatives
- Participate fully and proactively in the promotion of a constructive “client servicing” culture