About the role:
In this role, you'll be based in Jersey, however, will occasionally travel to client or other Group office locations. As part of the Funds & Institutional department, you'll assist in managing a Client Administration Team, ensuring the highest standards of administration for a diverse client portfolio.
Key responsibilities:
• You take ownership of a high-value client portfolio, ensuring smooth administration and delivering exceptional client satisfaction
• You support senior leadership in reaching key performance targets—like revenue growth, billable hours, and cash flow efficiency
• You provide technical guidance to your team and help drive operational excellence through smart process improvements
• You build lasting relationships with clients and intermediaries, opening doors to fresh business opportunities and expanding your influence
Skills and experience:
• You hold a relevant professional qualification like the ICSA or STEP Diploma, giving you a solid foundation in fiduciary and fund administration
• You bring over 5 years of hands-on experience in the fund services industry, with deep knowledge of laws, duties, and best practices
• You’re proficient in key IT systems and have sharp analytical abilities that drive sound decision-making and reporting