Purpose of the role:
You will ensure that at all times, clients receive a premier and proactive service that all administration activity is identified, prioritised and handled in a timely and efficient manner and that clients receive consistent high levels of service.
Responsibilities:
- To undertake the day-to-day administration activity on a portfolio of private equity investment funds, structured as limited partnerships; to have ownership, responsibility and accountability for elements of the services provided to these clients, under direction/supervision
- Build a thorough understanding of the activities of each of the funds and entities and ensure that all necessary activities and actions are organised and undertaken in a timely, diligent and accurate manner
- Develop and maintain good professional relationships with the client, ensuring that all communications, whether written, verbal or face-to-face, are handled in an appropriate, professional and effective manner
- Draft client and investor correspondence and documentation, Board packs and minutes, banking instructions, etc. and ensure these are fulfilled accurately and portray the professional service levels expected of the Fund Services
- Contribute to the team’s performance and suggest changes that enhance service levels and efficiencies
- Attain due diligence on investors and other parties connected with each fund together with tax transparency documentation and ensure these are recorded appropriately in the records. Liaise with relevant staff as necessary to ensure CDD records are complete
- Liaise with the Accountants within the team, to ensure that each client’s accounting and financial reporting requirements are met and that each client receives a unified professional service
- Provide cover for colleagues during holidays or other periods of absence
- Facilitate client billings and ensure WIP is accurately recorded via the time recording system
- Assist as requested during the establishment/take-on of new clients
Skills required:
- You will be expected to have one to two years’ experience of the administration of fund structures
- You will be encouraged to contribute to the maintenance and improvement of the service levels provided to the team’s portfolio of clients
- Play a key role in safeguarding customer relationship by ensuring that all matters are undertaken in an efficient, accurate, timely and effective manner
- You will be expected to have knowledge of the fund administration business and fund documentation