Purpose of the role:
You will ensure that at all times, clients receive a premier and proactive service, and that all due diligence activity is identified, prioritised and handled in an efficient, confidential and sensitive manner and that clients receive consistent high levels of service.
Responsibilities:
- Be responsible for the attainment, the subsequent review and in-principle approval of all due diligence (in line with AML and CFT legislation) and tax transparency documentation and data (in accordance with FATCA and CRS obligations) (collectively “CDD”) on funds and related structures serviced by the company, together with their investors and shareholders
- CDD is initially collated on each new entity at the take-on/establishment of the structure, and on investors, at the point, each becomes an investor. In addition, ongoing reviews are undertaken on a risk-based periodicity
- Attain the necessary CDD documentation and data to meet regulatory and Group requirements, liaising with the client service teams and/or the client/investor directly as appropriate. Review the CDD documentation and data and prepare the appropriate checklists, satisfying yourself that all requirements have been met (or highlighting any discrepancies) before passing to a Director for review and approval: the file then requires final review and sign-off by the Director of Funds Governance
- Complete regular CDD reviews of client structures and investors. (The frequency of reviews of CDD is based upon the risk assessment of each entity/investor.) Where required contact clients and/or investors (in consultation with the client-facing teams) for any replacement or additional documentation or information. Follow up on all queries and discrepancies seeking guidance from the Director of Funds’ Governance as appropriate. Prepare appropriate checklists, satisfying yourself that all review requirements have been met (or highlighting any discrepancies) before passing to a Director for review and approval: the file then requires final review and sign-off by the Director of Funds Governance
- Ensure all high-risk investors/clients are correctly identified as such and that enhanced due diligence procedures are implemented and adhered to throughout the life of the relationship
- Assist in the preparation of regulatory reporting for client entities
- Assist in the ongoing monitoring of client entities preparing, for example, periodic reviews and compliance monitoring plans
Skills required:
- You will be encouraged to maintain and improve the service levels provided to each team’s portfolio of clients
- You will play a key role in safeguarding customer relationship by ensuring that all matters are undertaken in an efficient, accurate, effective and professional manner
- Expected to have a sound knowledge of the AML and CFT legislation
- Hold or be working towards an appropriate qualification and/or proven track record of work experience
- Have the ability to work as a team member
- Have a good level of competency with Microsoft Office (primarily Outlook, Excel and Word)
- Working knowledge of FrontInvest or similar funds’ system will be an advantage