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Administrator - Corporate Services

Purpose of the role:

You will be required to administer a client portfolio, under the supervision of a Senior Administrator/Assistant Manager or given Line Manager.

Responsibilities:

  • Administer and monitor a client portfolio within the timescales set and agreed, investigating and suggesting enhancements where necessary, ensuring timely and effective client care
  • Manage own billing and cash collection/debtors process and minimise write-offs where possible
  • Complete the review process for client entities and be aware of risk exposure, including the fulfilment of responsibilities under the review procedures
  • Awareness and adherence to contractual and statutory obligations under the Group’s policies, procedures, and guidelines, including the Group’s core values and expected behaviours
  • Check, maintain and ensure accuracy of the central diary system relevant to client portfolio managed, to ensure deadlines are recorded and subsequently achieved

Skills required:

  • You should ideally be studying or looking towards studying a relevant professional qualification
  • Relevant corporate administration experience and experience in providing excellent customer service and relationship management
  • Excellent planning and organisation skills with a flexible approach to work
  • Ability to review and resolve issues
  • Ability to self-motivate and work pro-actively with the rest of the team to achieve excellent client service
 

Corporate Client

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